Eddy partners with Stripe for all billing processing. Managing your subscription details can be seamless through the Eddy platform.You will be able to update payment methods, view invoices, make payments, and change billing details.
Access: Owner Admin permissions are required to view or update Plan & Billing details.
Accessing your Billing Details
Your subscription can be managed from the Admin settings of your account. Click on the Admin tab on the left menu. Along the top row of headers, select the Plan & Billing tab. From the main page you can easily see when your subscription is set to renew, as well as a breakdown of key billing information.
Plan
Opening your Plan details will give you a breakdown of the products listed on your next invoice along with the quantity and cost so there are no surprises when the subscription renews and the payment is processed. This information is also visible from each of the other pages in the Plan & Billing tab.
Payment Methods
Opening the Payment methods details allows you to view and manage the payment methods on file. The meatballs menu to the right of the expiration date allows you to remove or update a payment method to be the default method for all future payments, or you can add a new payment method all together. This can be done by selecting + Add payment method option found under your payment methods.
Once selected, you will be able to input your new card information. You will also have the option to use the new card as the default payment method for all future automatic billing cycles. 
Billing Information
Opening the Billing Information details provides the contact information for the primary billing contact, as well as the billing address. If there are questions about your subscription or an automatic payment fails for some reason, this is who will be notified by our billing team. Additionally, state and local taxes are determined by the address provided.
If this information needs to be updated, it can be done so by selecting the Update Information option found below the billing information. Remember to save any changes before leaving the web page to ensure the changes go in to effect.
Invoice History
Opening the Invoice history will display a record of all your past invoices and their status. Simply select the square with the arrow next to the invoice date and a new page will open showing the selected invoice.
If the invoice status is Paid, you will be able to download a PDF copy of the full invoice or download a payment receipt.
If the invoice status is Past Due or Failed, you can expand the invoice to see the details and make a payment. Leaving your subscription in this status can effect access and availability to certain services such as active job listings or the ability to process payroll, so you will want to resolve the payment as quickly as possible.
For questions regarding your billing, please reach out to our billing team at billing@eddy.com